Delivery Information

Delivery in most cases is 3-5 weeks roughly however during busy periods such as Christmas and Chinese New Year these timescales are subject to change.

All items are shipped directly to us to be inspected fully and repackaged, please be aware that unless purchasing priority shipping at checkout we are unable to provide updates on order mainly due to these estimates very rarely being accurate so we would prefer to update everyone when we have the item with us.

Once your order has arrived in and been checked (usually the same day) you'll receive a shipping email and delivery in most cases is 1-2 days.

Please allow up to 24 hours (excluding weekends) for the tracking info to become live 

Parcel Seizures 

On rare occasions parcels can be seized by customs before they arrive with us, we appreciate this can be very frustrating as it adds a delay to your order however unfortunately on these rare occasions they are unavoidable and in this case we will replace the item, please be aware no refunds will be given for items delayed due to parcels being seized.

Christmas Orders

As the run up to Christmas gets busier we do have cut off points for guaranteed Christmas delivery, all orders placed for guaranteed Christmas delivery will be delivered up until our closure (usually 3 before Christmas). If Items are required sooner due to going away etc please contact me before purchasing to ensure we can do this otherwise all orders will be shipped as usual. Please be aware any orders placed after the Christmas cut off will not be shipped until early - mid January.

We appreciate how frustrating it is when there are delays to the estimates provided however please understand due to a number of factors with international  deliveries we are unable to provide exact dates for delivery and work hard to get all items here and shipped out as soon as possible